Desperate owners of poorly built homes in Alberta say industry advocate let them down

Early one morning in February last year, Adetola Wall had had enough. The roof of her Edmonton house was leaking again. Wall had purchased the newly built home in 2016, but within a year she noticed moisture in the attic. It would be the beginning of a four-year losing battle with the builder and warranty provider. In February 2021, she learned about John McKale, owner of Home Warranty Advocates, who billed himself as a crusader for owners of poorly built homes. But Wall says that moment of hope would turn into disappointment — and when she read a CBC News story about McKale, she felt she had to respond.